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Terms of Service

Effective Date: January 24, 2024 | 10:09 PM EST

Welcome to Building Key Solutions! These terms of service outline the relationship between you (hereinafter referred to as “Client”) and Building Key Solutions, a short-term rental property management company. Please read these terms carefully before using our services.

1. Subscription Packages and Payments

At Building Key Solutions, we understand the diverse needs of property owners, and thus, we offer comprehensive subscription packages tailored to elevate your property management experience.

  • Standard Package ($300.00 USD/month):

    • Carefully curated limited restocking and replacement of essential items to ensure unparalleled guest satisfaction.
    • 24-hour advance notification for routine maintenance issues, demonstrating our commitment to timely and efficient service.
    • Limited marketing and advertising support designed to enhance the visibility of your property within the competitive rental market.
    • Maintenance tracking for scheduled inspections, providing a proactive approach to property upkeep.
    • Booking management for seamless reservations, showcasing our dedication to optimizing your rental calendar.
  • Premium Package ($400.00 USD/month):

    • Indulge in the luxury of premium restocking and replacement services, designed to elevate the guest experience to unprecedented levels.
    • Experience the advantage of 1-hour advance notification for urgent maintenance issues, ensuring the swift resolution of unforeseen challenges.
    • Immerse your property in advanced marketing and advertising support, meticulously crafted to maximize exposure and elevate your property’s appeal.
    • Benefit from advanced maintenance tracking, a cornerstone of our proactive approach to property care.
    • Enjoy booking management with priority access and personalized assistance, ensuring an elevated level of service.
    • Revel in the commitment of a dedicated cleaning team, setting new standards for property upkeep.
  • Custom Package (Contact us for personalized pricing):

    • Elevate your property management strategy with tailored advertising and marketing strategies, specifically crafted to align with your unique preferences.
    • Harness the power of landing page options for a customized online presence, showcasing your property in the best light possible.
    • Clients are invited to engage with Building Key Solutions directly to discuss and create a bespoke plan, ensuring your unique needs and goals are met.

2. Marketing and Advertising Provider

Our distinguished marketing and advertising services are exclusively provided by NightWish Media LLC, a trusted partner of Building Key Solutions. NightWish Media LLC specializes in crafting captivating campaigns that maximize your property’s visibility and rental potential.

3. Refund Policy

Transparency is paramount at Building Key Solutions. Our refund policy is designed to be fair and equitable, subject to review on a case-by-case basis. Should a refund be authorized, it will be based on a prorated amount of the subscription fee. Clients are encouraged to review our refund policy for comprehensive details.

4. Geographic Coverage

Building Key Solutions currently extends its premium services exclusively to the United States and U.S. Territories. All fees, subscriptions, payments, or monetary transactions shall be conducted in USD or U.S. currency ($).

5. Changes to Terms of Service and Privacy Policy

These terms of service and the privacy policy are subject to periodic review and adjustment at the discretion of Building Key Solutions. Clients will be promptly notified of any changes through electronic communication, underscoring our commitment to transparency and open communication.

6. Hold Harmless Clause

Clients agree to hold Building Key Solutions harmless from any claims, losses, or damages arising from the use of our services. This includes, but is not limited to, property damages, financial losses, or disputes with guests.

7. Confidentiality Clause

Building Key Solutions maintains an unwavering commitment to client confidentiality. Personal and property details will remain strictly confidential and will not be disclosed to third parties without explicit consent.

8. Use of Personal Information

Client information is treated with utmost confidentiality and will be used solely for the purpose of providing exceptional property management services. Building Key Solutions will not share client information for any other purpose without explicit consent.

9. Electronic Communication Authorization

Clients authorize Building Key Solutions to communicate with them via electronic means, including SMS text messages and emails. This facilitates seamless service-related notifications, updates, and important announcements, enhancing our communication efficiency.

By entrusting Building Key Solutions with your property management needs, you affirm your agreement to abide by these terms of service. We value your trust and assure you of our unwavering commitment to delivering excellence. Should you have any questions, concerns, or require personalized assistance, our dedicated customer support team is at your service. Thank you for choosing Building Key Solutions.

Building Key Solutions
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